I have to share my utter disappointment with Tiffany and Co.
I’ve wanted this ring for a while and my boyfriend decided to buy it me for Christmas.
He ordered it off the official website. So when it came I had to try it on to make sure it fitted alright. In the end because I was that excited he said I could just have it now.
I had it on for 2 days, I took it off when I showered and washed my hands etc and the band tarnished so badly that I had to phone up and complain.
To their credit Tiffany’s customer service were really nice. They said I should send it back recorded delivery as they didn’t cover goods lost in transit. I was given an order number, it was all legit. There was no way this ring was a fake.
They got back to me and pretty much said it was “one of those things”. They could either polish it up and send it back, send a new replacement, give us credit against something new, or give us a full refund. They also said they couldn’t garentee this wouldn’t happen again.
So we opted for the full refund. I can’t believe how bad the quality was. Tiffany and Co are meant to be this prestigious jewellers and I was so disappointed.
It was meant to be marked 925 sterling silver. I have a £50 Pandora ring that I’ve had for about 2 years that I never take off and that is still completely fine.
I’m gutted. I loved the design of this ring. I guess I’ll just have to try and find one similar off eBay.